Website Disclaimer

General information

RozGamer.co.uk is an online store for gaming accessories, consoles and video games, operated by RozGamer. The product descriptions, buying guides, compatibility notes and other content on this website are provided to help you choose the right gear. We work hard to keep them accurate and up to date, but they are general information, not professional or technical advice for your particular setup.

This disclaimer should be read alongside our Terms & Conditions, which govern any order you place, and our Privacy Policy. Tips in our A to Z gear guide and on product pages reflect how accessories generally work, and your experience may vary with your console model, software version and how you play.

Product information and compatibility

Every listing on RozGamer.co.uk names the manufacturer and the consoles or devices the product is designed for. Specifications, compatibility and features come from manufacturers and can change without notice, for example when a new console model or system update is released. Before you buy, please:

• check the compatibility notes on the product page against your exact console or device model;
• make sure any features you rely on, such as wireless range, battery life or chat audio, are listed for your platform;
• check the manufacturer’s own information if something is critical to you, for example on the PlayStation, Xbox or Nintendo websites;
• ask us if you’re not sure. We’d much rather help you choose than have you send something back.

Compatibility checks worth making

These are the details that most often catch shoppers out. They’re accurate at the time of writing, but console makers can change how their systems work through updates.

Browse accessories by platform in our PlayStation accessories, Xbox accessories, Nintendo Switch accessories and PC gaming accessories ranges.

Images and illustrations

Product photos show the item as supplied by the manufacturer, but colours, finishes and packaging can look slightly different on your screen or change between production runs. The illustrations used around our website are decorative artwork and don’t depict any specific product.

Prices, availability and errors

• Prices are shown in pounds sterling (£). Delivery options and costs are shown at checkout before you pay.
• Availability can change quickly, especially for new releases and popular controllers. Showing an item on the website doesn’t guarantee it’s in stock when you order.
• Errors: despite our care, a price or description may occasionally be wrong. If we find an error affecting your order, we’ll contact you before dispatch so you can either confirm the order at the correct price or cancel it for a full refund.
• Offers and promotions may have their own terms, such as an end date or limited stock, which we’ll always show with the offer.

How orders are accepted and processed is explained in our Terms & Conditions.

Age ratings and PEGI

Video games sold in the UK carry a PEGI (Pan European Game Information) age rating, which shows the minimum age a game is suitable for. It’s a guide to content, not to how difficult a game is. Our video games listings show the rating for each title.

• PEGI3Suitable for all age groups.
• PEGI7May contain scenes or sounds that could frighten young children.
• PEGI12May include more graphic violence towards fantasy characters, or mild bad language.
• PEGI16May include realistic violence, stronger bad language or references to drugs.
• PEGI18Adult content, which may include gross violence or strong sexual content.

In the UK, PEGI 12, 16 and 18 ratings are legally enforceable, so it’s against the law for a retailer to sell those games to anyone below the rated age. PEGI 3 and 7 are advisory. Ratings also come with content descriptors for things such as violence, bad language, fear, gambling and in-game purchases, which are worth checking if you’re buying for a younger player.

PlayStation, Xbox and Nintendo consoles all include parental controls for limiting play time, spending and online contact. PEGI.info has plain-English guidance for parents.

Trademarks and independence

RozGamer.co.uk is an independent retailer. We are not affiliated with, sponsored by or endorsed by Sony Interactive Entertainment, Microsoft or Nintendo. We use brand and product names only to describe the products we sell and the consoles they work with.

All other product names, logos and brands are the property of their respective owners. Where an accessory is officially licensed by a console maker, the product listing will say so. Third-party accessories are made by independent manufacturers and aren’t official console products unless stated.

Electrical safety and safe play

Chargers, batteries and anything that plugs in

Controllers, headsets, charging docks and power adapters contain rechargeable batteries or connect to mains power, so they need a little care. The charity Electrical Safety First has excellent advice, and these basics go a long way:

• use the cable and charger the manufacturer recommends, and look for UKCA or CE marking on anything that plugs in;
• be wary of unusually cheap chargers and cables from unknown sellers, as counterfeit electricals can be dangerous;
• charge on a hard, flat surface rather than a bed or sofa, and unplug devices once they’re fully charged;
• stop using any product that gets unusually hot, smells of burning, or has a swollen or damaged battery, and contact us if you bought it from us;
• never put batteries or electricals in your household bin. They contain materials that can harm the environment and valuable parts that can be recovered, so please recycle your old electricals separately;
• check the government’s product safety alerts and recalls if you’re concerned about an item.

Always follow the safety instructions supplied with each product. They take priority over general guidance on our website.

Healthy gaming habits

A very small number of people may experience seizures triggered by flashing lights or patterns in video games, even with no history of epilepsy. If you or someone you’re playing with feels dizzy, has altered vision, twitching or disorientation, stop playing and seek medical advice. Take regular breaks during long sessions, and for virtual reality follow the manufacturer’s age and safety guidance: Sony says PS VR2 is not for use by children under 12, for example.

Links to other websites

We link to other websites where we think they’ll help you, such as console makers, PEGI, Citizens Advice and the UK government. These links open in a new tab. We don’t control those websites and aren’t responsible for their content, availability or privacy practices, and a link doesn’t mean we endorse everything on them.

Advertising and sponsored content

Product descriptions, buying guides and recommendations on RozGamer.co.uk are written by our team to help you choose. If we ever publish sponsored content, paid placements or affiliate links, we’ll label them clearly so you always know when a brand has paid or when we may earn a commission.

Your statutory rights and our liability

Nothing in this disclaimer affects your statutory rights as a consumer. Under the Consumer Rights Act 2015, goods you buy from us must be of satisfactory quality, fit for purpose and as described. If they aren’t, you’re normally entitled to reject them for a refund within 30 days of delivery, or to a repair or replacement. For most online orders you also have 14 days from delivery to cancel under the Consumer Contracts Regulations 2013. Our Delivery & Returns page explains how to use these rights with us.

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking our contract with you or failing to use reasonable care and skill. We do not exclude or limit our liability where it would be unlawful to do so, including for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• breach of your rights under the Consumer Rights Act 2015;
• defective products under the Consumer Protection Act 1987.

We aim to keep our website available and working properly, but we can’t promise it will always be uninterrupted or free from errors, and we may update or change content at any time. Citizens Advice offers free, independent guidance on your consumer rights.

Questions about this disclaimer

If you have a question about anything on this page, or you’d like help checking whether an accessory will work with your setup, email support@rozgamercouk.com or use our contact page.